Terms of Service

By registering an account or accessing any part of the WorkersFromAsia platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not use the platform. These Terms apply to all user types: employers, recruitment agencies, and individual candidates.

WorkersFromAsia provides a B2B intermediary platform that facilitates the lawful, ILO-compliant recruitment and placement of skilled tradespeople from Asia (Philippines, India, Vietnam, Indonesia and others) to employers in Europe. The platform provides tools for job posting, candidate management, supply-chain pipeline tracking, and agency revenue management.

3.1 Employers may post job listings on the platform at no cost. There is no subscription fee. 3.2 A success fee becomes payable when a candidate's pipeline stage is confirmed as "Flight Booked" — representing confirmed first-day employment. The applicable fee amount is agreed in a separate Placement Agreement before the job is published. 3.3 Employers agree not to misrepresent the job role, working conditions, salary, or housing provisions in job listings. 3.4 Employers are responsible for ensuring all employment contracts comply with the labour law of the destination country, including minimum wage obligations, working time regulations, and health and safety requirements. 3.5 Employers agree not to charge, deduct, or recover any fees from workers at any stage.

4.1 Recruitment agencies must complete a registration process including an ILO compliance declaration before their account is activated. 4.2 By signing the ILO declaration, agencies certify that they operate in full compliance with the ILO General Principles and Operational Guidelines for Fair Recruitment (ILO-GPOG), including a commitment that no recruitment fees are charged to workers. 4.3 Agencies receive a revenue share (default 60%) of each success fee upon confirmed placement. Payment terms are set out in the Agency Partnership Agreement. 4.4 Agencies are responsible for the accuracy of all candidate data uploaded to the platform. Submission of falsified qualifications, biometric verification status, or other credential data is grounds for immediate account termination. 4.5 Agencies may not share platform access credentials or candidate data with third parties.

5.1 Candidates may never be charged any fee by WorkersFromAsia or any agency partner using the platform. This is a non-negotiable, permanent platform rule. 5.2 Candidates are responsible for the accuracy of the information in their profiles, including qualifications, experience, and document status. 5.3 Candidates consent to their profile data being shared with employers via the platform for the purpose of recruitment matching. 5.4 Candidates may request deletion of their profile and all associated data at any time by contacting privacy@workersfromasia.com.

Users may not: — Submit false, misleading, or fraudulent information. — Circumvent the platform by directly engaging workers or employers outside the platform after an initial introduction via WorkersFromAsia. — Harvest, scrape, or systematically copy platform content. — Use the platform for any purpose that violates applicable law, including immigration fraud, human trafficking, or forced labour. Violation of these prohibitions may result in immediate account termination and legal action.

All platform content, software, and design elements are the property of WorkersFromAsia or its licensors. Users may not reproduce, distribute, or create derivative works without express written permission. User-submitted content (job listings, candidate profiles, agency descriptions) remains the property of the submitting party. By submitting content, you grant WorkersFromAsia a non-exclusive licence to display and process that content for the purpose of operating the platform.

WorkersFromAsia acts as an intermediary and is not an employer, co-employer, or staffing agency. We do not guarantee the accuracy of candidate qualifications, the success of any placement, or visa application outcomes. To the maximum extent permitted by law, our total liability arising from or related to the platform shall not exceed the success fee paid by the employer in the placement giving rise to the claim.

These Terms are governed by the laws of the European Union and, where applicable, the laws of Germany. Any dispute shall be resolved by the competent courts of the EU member state in which WorkersFromAsia is registered.

We may update these Terms from time to time. Material changes will be communicated via email to registered users at least 14 days before they take effect. Continued use of the platform after the effective date constitutes acceptance of the revised Terms. Last updated: March 2025.